About This Episode:

What happens when Safety or dispatch calls while you’re behind the wheel? In this episode, we break down what new CDL drivers should know about phone use, company communication, distracted driving, and protecting their CDL while on the road.

New CDL drivers are expected to communicate with dispatchers, safety departments, recruiters, fleet managers, and other company personnel throughout the workday. But when you’re operating a commercial vehicle, responding immediately isn’t always the safest or smartest option.

Let’s explore how drivers can handle work-related calls and messages safely, understand the rules surrounding phone use behind the wheel, and prioritize safety without ignoring important communication.

This episode includes AI-generated audio created from research and source material compiled for CDL First. Content is provided for educational purposes and should not be considered legal advice. Drivers should verify applicable FMCSA regulations, state laws, and employer policies.